Sunny Bear Rescue Privacy Policy

Last Updated: 17-Nov-2025

Sunny Bear Rescue (“we,” “our,” “us”) is committed to protecting the privacy and security of all personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us through our website, applications, forms, email, phone calls, text messages, online platforms, and any other means of communication with Sunny Bear Rescue.

1. Information We Collect

We may collect the following types of information:

Personal Contact Information

  • Name

  • Mailing address

  • Email address

  • Phone number (mobile and/or landline)

Application & Adoption Information

  • Adoption, foster, or volunteer application details

  • Household information (pets, family, housing details)

  • References provided

  • Emergency contacts

Communication Information

  • Text message replies and opt-in/opt-out preferences

  • Emails you send us

  • Phone call information

  • Any documents or files you provide to us

Additional Information

  • Donation history

  • Event or program participation

  • Any information voluntarily submitted to us in person or online

2. How We Use Your Information

We use your information for purposes directly related to rescue operations, including:

  • Processing adoption, foster, or volunteer applications

  • Communicating with you about rescue updates, events, or animal information

  • Providing community support resources

  • Sending SMS messages or emails you have opted into

  • Contacting you regarding donations, sponsorships, or fundraising

  • Maintaining accurate internal records to support our operations

3. How We Protect Your Information

We take reasonable and appropriate measures to keep your information secure, including:

  • Limiting access to authorized volunteers/staff only

  • Using secure systems to store applications and communication records

  • Never selling or sharing your personal information with outside companies

4. Sharing of Information

Sunny Bear Rescue does NOT share, sell, rent, or disclose any personal information provided to us under any circumstances unless required by a valid court order or legal mandate.

We do not share your information with:

  • Marketers

  • Advertisers

  • Outside agencies

  • Other rescues

  • Volunteers without a direct need to know

Your information remains confidential and is used exclusively for rescue-related purposes.

5. Text Messaging & Email Communications

By opting into communication with Sunny Bear Rescue:

  • You agree to receive SMS messages, emails, or phone calls related to rescue updates, events, adoption processes, or community support.

  • You may opt out at any time by replying STOP to any text message or unsubscribing from email.

  • Message & data rates may apply.

We do not share or sell your phone number or email address.

6. Your Rights

You may request at any time to:

  • View the personal information we have on file

  • Update or correct your information

  • Withdraw consent for text or email communication

  • Request deletion of your information, unless needed for legal or operational requirements

To make a request, contact us at:
📧 hello@sunnybearrescue.org
📞 540-429-0658

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in rescue operations or legal requirements. Any updates will be posted on our website and made available upon request.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Sunny Bear Rescue
2940 Partlow Road
Partlow, VA 22534
📧 hello@sunnybearrescue.org
📞 540-429-0658